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Privacy and Data Protection

We appreciate your visit to our website and thank you for your interest in our company, our products and our web pages. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:

1) Collection, Processing and Use of Personal Data

Basically, you may visit our website without us collecting any personal data from you. Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract or opening a customer account. Without your explicit consent, this data is merely used for contract performance and processing your inquiries. Upon complete fulfilment of the contract and complete payment of the purchase price your data will be stored with care for tax and commercial law retention periods, to be deleted upon expiry of these periods.

Furthermore, personal data is collected, if you subscribe to our e-mail newsletter. We use this data for our own advertising purposes in terms of our e-mail newsletter provided you have explicitly consented to it.

You may unsubscribe from our Newsletter at any time using the respective link in the Newsletter or by sending us a message. Your e-mail address will be deleted immediately after unsubscribing.

2) Transfer of Personal Data

For the purpose of contract fulfillment, personal data collected by us is transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods.

3) Cookies

Among other things this website uses so-called "cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called "session cookies”. "Session cookies” are characterized by being automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.

4) Contact for requesting customer rating information

We transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de) as a reminder for giving an assessment of your order since Trusted Shops is supposed to remind you about the possibility of giving such an assessment via e-mail. We only do so, if you have given us your explicit consent prior to or after submitting your order by activating a corresponding check box and by clicking a button ("evaluate at a later stage”) provided for this purpose. This consent may be revoked at any time by notifying Trusted Shops via the contact address mentioned below or directly.

5) Use of Google AdWords Conversion-Tracking

This website utilizes the online advertising program "Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on the user’s browser, if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days.They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at http://www.google.de/policies/privacy/.

6) Social Plugins

6.1 We have incorporated so-called plugins of the social network facebook.com (hereinafter "Facebook”) into our website. Facebook is a company of the Facebook Inc., California Ave, Palo Alto, CA 94304, United States. A list and the appearance of these Facebook plugins may be viewed at the following Internet address: http://developers.facebook.com/plugins.

During each visit of a webpage of our online presence that is equipped with such a plugin, the plugin causes the browser used by you to download the visual presentation of the plugin from the Facebook server and to display it. By integrating the plugin, Facebook receives the information that your browser has visited the respective webpage of our website even if you do not have a Facebook user account or are not currently logged into Facebook. This information (including your IP address) will be sent directly from your browser to a server from Facebook in the United States and stored there.

If you are a member of Facebook, and while visiting our website are logged into Facebook, Facebook due to information sent by the plugin recognizes which particular webpage of our website you are currently visiting and assigns this to your personal Facebook user account regardless of whether you activate one of the plugins. Should you then activate one of the plugins, for example by clicking the "I like” button or by submitting a comment, this will be sent to your personal user account with Facebook and stored there. To prevent Facebook from assigning collected data to your user account on Facebook, you have to log out from Facebook before visiting our website. To block Facebook plugins from collecting and transferring your visitor data in the future you may obtain a Browser Add On by "Facebook Blocker” for several Internet browsers at the following link; please do not delete the Browser Add On for as long as you wish to block Facebook plugins: http://webgraph.com/resources/facebookblocker/.

At the following Internet address you can find Facebook’s privacy policy with further information on the collection and use of data by Facebook, your relevant rights as well as on settings for the protection of your privacy:
http://www.facebook.com/policy.php

6.2 On our webpage we use the "+1” Button of the social network Google+ (Google Plus) of the Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 United States, (hereinafter "Google").

During each visit of a webpage of our website that is equipped with a "+1” button, the "+1” button causes the browser used by you to download the visual presentation of the "+1” button from the Google server and to display it. By doing so, the Google server receives the information which particular webpage of our website you are currently visiting. When displaying a "+1” button, Google records your browsing history for a period of up to two weeks for system maintenance and troubleshooting purposes. Further evaluation of your visit of a website of our website with a "+1” button does not take place.

Should you activate the "+1” button while being logged into Google+ (Google Plus), then Google by using your Google profile records information on the URL recommended by you, your IP address and other browser related information so that your "+1” recommendation can be stored and made publicly accessible. Your "+1” recommendation may be displayed as reference together with your profile name and your photo in Google services such as search results or your Google profile (as "+1” tab in your Google profile) or in other places on websites and adverts on the Internet.

At the following Internet address you will find the privacy policy of Google regarding the "+1” button with further information on collection, transfer and use of data by Google, your relevant rights as well as your options for profile setting:
https://developers.google.com/+/web/buttons-policy

6.3 This website uses so called social plugins (« plugins ») from the micro-blogging service Twitter operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (« Twitter »). The plugins are labeled with the Twitter logo, for example in the form of a blue « Twitter » bird. You will find an overview of the Twitter plugins and their appearance at : https://twitter.com/about/resources/buttons.

If you request a page of our website, which contains such a plugin, your browser will build up a direct connection to the servers of Twitter. The plugin’s content will be directly tranmitted from Twitter to your browser, which will integrate it into the page. Through integration of the plugin, Twitter obtains the information that you browser has accessed the relevant page of our website, even if you do not have a Twitter profile or if you are not logged into Twitter currently. This information (including your IP address) will be directly transmitted from your browser to a Twitter server in the USA and saved there.

If you are logged into Twitter, Twitter may directly assign the visit of our website to your Twitter account. If you interact with the plugins, for example by activating the Twitter button, the corresponding information will also be directly transmitted by your browser to a Twitter server in the USA and saved there. Furthermore, this information will be released on your Twitter account and revealed to your contacts.

To learn more about the purpose and extent of data collection, processing and the use of this data by Twitter as well as your rights in this respect and setting options for protecting your privacy, please refer to Twitter’s privacy policy : https://twitter.com/privacy.

If you do not want Twitter to allocate data collected via our website to your Twitter account, you have to log out of Twitter prior to visiting our website. You can completely prevent the downloading of Twitter plugins by browser add-ons, for example by using the script blocker : « NoScript » (http://noscript.net/).

6.4 On our website so called social plug-ins ("plugins” of the social network Pinterest are applied, which are operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest" The plug-ins can be recognized by the button "Pin-it” on our website.

If you request a page of our website, which contains such a plug-in, your browser will build up a direct connection to the servers of Google. The content of the plug-in will be directly transmitted from Pinterest to your browser, which will integrate it into the website. By integrating the plug-in, Pinterest obtains the information that your browser has accessed on the corresponding page of our website, even if you do not have a Pinterest account or if you are not logged into Pinterest currently. This information (including your IP address) is transferred to and stored on a server operated by Pinterest in the USA.

If you are logged in with Pinterest, it will be able to assign your visit of our website to your Pinterest account. If you interact with the plug-ins, such as pressing the "Pin-it” button, the corresponding information is sent directly to Pinterest and will be stored there. The information is also posted on Pinterest and can be seen by your contacts.
For information on the purpose and extent of data capture and the further processing and use of data by Pinterest, as well as your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the Google data protection information: http://about.pinterest.com/de/privacy-policy

If you do not want Pinterest to collect data about you via our internet website and to link this with your data stored on Pinterest, you need to log off from Pinterest before going to our website.

7) Web analysis service

This website uses Google Analytics, a web analysis service of Google Inc. ("Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and which enable you to conduct an analysis of the use of the website. The information generated by the cookies about your use of the website will normally be transmitted to a server in the US, where it is stored.

In the case of activating an IP anonymizer for this website, your IP address will however be abbreviated by Google within the member states of the European Union or within other member states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a server in the US, where it is abbreviated. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide further services connected to the website use and the internet use for the benefit of the website operator.

The IP address transmitted by your browser in the context of Google Analytics will not be linked to other data retrieved by Google. You may prevent the storage of cookies by making the appropriate settings in your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plugin or for browsers regarding mobile devices, please click on the following link in order to set an opt-out cookie, which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you have to click again on this link:

Deactivate Google Analytics

Please note, this website uses Google Analytics with the extension "_anonymizeIp()". IP addresses will therefore be processed only in abbreviated form to prevent them from being directly linked to a particular individual.

8) Retargeting

- This website uses retargeting technology of Google Inc. (“Google”). This technology enables us to target visitors of our website with interest-based ads who already have shown interest in our shop and in our products. The ads are displayed by using a cookie-based analysis of the previous usage data. Personal data will not be stored. In the case of retargeting technology, a cookie will be stored on your computer or your mobile devices in order to collect anonymized date about your interests and adapt ads specifically according to the stored information. Cookies are small text files stored on your computer or your mobile devices. They help us to display ads, which are most likely to correspond to your product and information interests. You may permanently refuse the setting of cookies for advertisement purposes by downloading and installing the browser plug-in using the following link: http://www.google.com/privacy/ads/
You will find further information as well as our privacy policy regarding advertisement and Google here:
http://www.google.com/privacy/ads/

9) Information on Customer Rights and Contacts

You are entitled to obtain information on your saved data free of charge and to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for withdrawals of granted consents. You can find our contact address in our legal notice.

10) Additional notes on the privacy notice for purchases on account and by installment of constancy GmbH (hereinafter: "we")

(Version: 2013-12-02)

  1. You will be asked to provide your consent under data protection law during the order process when making a purchase on account or by installments. These provisions are provided to you again below for information purposes only.

  2. When choosing to pay on account or by installment, personal information required to process these payment methods (first name, surname, address, e-mail, telephone number, date of birth, IP address, gender) along with the data required to process the transaction (item, invoice amount, interest, installments, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to payolution. payolution has a legitimate interest in the data and needs and/or uses them to conduct risk assessments.

  3. In order to verify the identity and/or solvency of the customer, queries and information requests will be made to publicly accessible databases and credit agencies. Information and if necessary credit information on the basis of statistical methods can be requested from the following providers:

    • CRIF GmbH, Diefenbachgasse 35, A-1150 Wien
    • CRIF AG, Hagenholzstrasse 81, CH-8050 Zürich
    • Deltavista GmbH, Dessauerstraße 9, D-80992 München
    • SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden
    • KSV1870 Information GmbH, Wagenseilgasse 7, A-1120 Wien
    • Bürgel Wirtschaftsinformationen GmbH & Co. KG, Gasstraße 18, D-22761 Hamburg
    • Creditreform Boniversum GmbH, Hellersbergstr. 11, D-41460 Neuss
    • infoscore Consumer Data GmbH, Rheinstraße 99, D-76532 Baden-Baden
    • ProfileAddress Direktmarketing GmbH, Altmannsdorfer Strasse 311, A-1230 Wien
    • Deutsche Post Direkt GmbH, Junkersring 57, D-53844 Troisdorf
    • payolution GmbH, Am Euro Platz 2, A-1120 Wien

    You agree to payolution providing your bank details (specifically the sort code and account number) to SCHUFA Holding AG or the purposes of verifying the account number and to SCHUFA Holding AG then using this data to verify whether the bank details you provided are plausible. You also agree to SCHUFA using this data to verify whether they are stored in your data set and then transmitting the results of this verification to payolution. Further data exchange such as the disclosure of credit information or the transmission of other bank information as well the storage of your information in the SCHUFA database will not take place within the scope of the account number verification. For reasons of proof, only the act of verifying the bank information by SCHUFA will be stored.

    payolution is also entitled to store, process, use and transmit to the above-mentioned reporting agencies data on any conduct that is in breach of contract (e.g. undisputed outstanding claims).

  4. We are legally required to verify your credit worthiness under the provisions of the Civil Code on funding assistance between merchants and consumers.

  5. In the event of a purchase on account or by installments, we will transmit data regarding the start of this installment business transaction (your personal details, purchase price, term of the installment business transaction, start of installments) and the contract terms (e.g. advance repayment, extension of contract term, repayments made) to payolution GmbH. After assigning the purchase price claim, the Bank to which the claim is assigned will undertake the data transmissions mentioned. We and/or the Bank to which the purchase price claim is assigned shall also report data on events contrary to the contract (e.g. termination of the installment business transaction, enforcement measures) to payolution GmbH. In accordance with data protection provisions, these reports may only be made if this is required to safeguard legitimate interests of the contract partners of payolution GmbH or of the general public and your legitimate interests are not compromised thereby. payolution GmbH shall store the data in order to be able to provide its contract partners, who provide payment by installment and other loan arrangements to consumers on a professional basis, with information to assess the creditworthiness of customers. Companies collecting debts on a commercial basis and which are bound to payolution GmbH by contract may be provided with address information for the purpose of tracing debtors. payolution GmbH shall only provide its contract partners with data if they credibly have a legitimate interest in the data transmission. payolution GmbH shall only transmit objective data without specification to the Bank. Subjective value assessments and personal income and asset information is not contained in information provided to payolution GmbH.

  6. The consent to data disclosure granted in the order process may be withdrawn at any time without stating reasons. The above-mentioned statutory obligations to verify your creditworthiness shall remain unaffected from any such revocation. You are obliged to provide us only with true information.

  7. If you would like to receive information on the collection, use, processing or transmission of your personal data or if you would like to obtain information, to correct, block or delete this data, you can contact the Data Protection Office at payolution:

Data Protection Officer
datenschutz@payolution.com
payolution GmbH
Am Euro Platz 2
1120 Vienna
DVR: 4008655

Version: October 2015.

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